Valorant, the free-to-play multiplayer tactical first-person shooter developed and published by Riot Games, has a specific refund policy for its in-game purchases. This article aims to provide a detailed understanding of the Valorant refund policy.
The Basics of Valorant Refund Policy
According to Riot Games, the Valorant refund policy allows for refunds on only unused in-game content and unused Valorant Points (VP) purchased within the last 14 days. The term "unused" is crucial here, as any in-game content is considered used once it's taken into a game. This means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.
What Can't Be Refunded
There are several items that are not eligible for a refund under the Valorant refund policy. These include:
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- Upgraded Weapon Skins
- Weapon Skin Levels and Variants
- Weapon Skin Bundles
- Used Accessories (Gun Buddies, Player Cards, etc.)
- Agents
- Premium Battle Passes
- Premium Battle Pass Levels
- Radianite Points
- Any purchase made with Kingdom Credits (Agent Gear, Accessories Store)
Completed Bundle Refund Policy
The Completed Bundle Refund Policy in Valorant is quite straightforward. If you purchase individual items that are part of a bundle and then decide to complete the bundle by purchasing the remaining items, you will not be able to receive a refund on any of those items. This is because bundles, once completed, are considered non-refundable.
Here's a simple breakdown of the policy:
- Individual Item Purchases: If you buy items that are part of a bundle individually, you can request a refund for these items as long as they are unused and the request is made within 14 days of purchase.
- Completing the Bundle: If you decide to complete the bundle by purchasing the remaining items, the situation changes. Completing the bundle means you've bought all the items that are part of that bundle.
- No Refunds on Completed Bundles: Once a bundle is completed, it becomes non-refundable. This means you cannot receive a refund on any of the items that are part of the completed bundle, even if they were purchased individually initially.
This policy is designed to prevent misuse of the refund system and to ensure fair play. As always, it's recommended to be certain about your purchases to avoid any complications with refunds.
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Here are the steps to request a refund in Valorant:
- Visit the Riot Support website: The first step is to navigate to the Riot Support website. This is where you will be able to submit a request for a refund.
- Sign in with your Riot Account: In order to request a refund, you will need to sign in with your Riot Account. This is the account that you use to play Valorant.
- Navigate to 'Submit a Request': Once you are signed in, you will need to find the "Submit a Request" option. This is typically located in the top right corner of the website.
- Select 'Refund': After clicking on "Submit a Request", you will be taken to a new page. Here, you will need to select "Refund" from the drop-down menu.
- Fill out the form: After selecting "Refund", you will be presented with a form to fill out. This will include information such as your Riot ID, the item you wish to refund, and the reason for the refund.
- Submit the form: Once you have filled out all the necessary information, click on the "Submit" button. This will send your refund request to Riot Games.
- Wait for a response: After submitting your request, all you can do is wait. Riot Games will review your request and respond as soon as possible. The response time can vary, so be patient.
Please note that according to Riot Games, you can only request a refund for unused VP and unused in-game content purchased within the last 14 days.
The Valorant refund policy is clear and straightforward. It's designed to give players flexibility with their purchases, but it also has limitations to prevent misuse. Always remember to make thoughtful decisions when purchasing in-game content, as not all purchases may be refundable.
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